Pro Tips

If you’re still waiting on a client to answer your questions, you can still start the latest close in Keeper.

Commonly, we see bookkeepers waiting to start the latest close because they are waiting on a question for their client. But all questions in Keeper carry over to future closes, so you can start the next month-end close and all your questions will still be there.

You can start a new close from the Client List by clicking the "Start [New Month] Close" button on the Client List or in the Close Page.

Here are our recommendations for how to update the reports for year-end:

Once you've made these customizations, save them as a template so you can apply them to your other clients!

PS– make sure you're in the December close so you're getting the full year of data :)

If you have one person in your firm who is responsible for fetching statements and check images from client bank accounts, In-App Chat (Collaboration) is a great way to make requests for those images.

If a bookkeeper sees they need a check image for a particular transaction, they can @-tag the person who has bank account access to go fetch that check image.

The tagged user will receive an email about this and will see it in their In-App Cmments inbox.

From that inbox, they can go to directly to the transaction, upload the check image (and push it to QuickBooks), and respond to the requester letting them know that the check image has been added.

If you want to quickly scan all transactions in the last month of a client's file, the best way to do this is with Keeper's Search All Transactions feature.

To set Search All Transactions up to review the last month: