Transactions that need receipts

If you know how a transaction should be classified, you may want to code this to a different suspense account other than your usual Ask My Accountant / Uncategorized expense account.

This helps you know what kind of question to ask in Keeper when you're ready to ask the client.

Here's what we recommend doing for this process:

In QuickBooks

1. In QBO, we recommend creating a separate suspense account or class called needs_receipt.
2. Then, while you're in the bank feed, code transactions there when relevant.

In Keeper

1. Create a custom account or class task for needs_receipt transactions.
2. Ask or bulk-ask for receipts to your client, which will add these questions to your Client Portal.
3. If appropriate, you can use the Similar Historical Transactions Table to now reclassify these transactions to their appropriate expense accounts.
4. Doing so will not remove the question from your client's portal, but will allow you to move the transaction to its proper category.
5. Your clients can upload receipts to the transaction directly in their Client Portal. However, if you want to direct your clients to a particular place to drop files (e.g., a Google Drive or email), you can give them a link for that in their Resources tab.

Video overview